Frequently Asked Questions
Everything you need to know about shopping at the Wikipedia Store.
How long will it take to receive my order?
Standard domestic shipping typically takes 3-7 business days, while international orders can take 10-21 business days depending on the destination and customs processing.
What is your return policy for apparel?
We accept returns and exchanges on unworn, unwashed items with tags attached within 30 days of delivery. Please note that shipping costs for returns are the responsibility of the customer.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our charts to ensure the best fit.
Are your products ethically sourced?
Yes, we prioritize sustainable production. Our apparel is printed on demand to reduce waste, and we work with suppliers who adhere to fair labor practices and environmental standards.
Can I track my shipment?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
Where do the proceeds from my purchase go?
Proceeds from every purchase at the Wikipedia Store go directly to the Wikimedia Foundation to help keep Wikipedia and its sister projects free and accessible to the world.